Marketing claims
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.

£50 Gift Card available to new residential customers only who purchase our 1Gb Broadband Only package with a 24-month minimum commitment.
£30 Gift Card available to new residential customers only who purchase our 1Gb Broadband Only package with a 12-month minimum commitment.
Gift Cards are issued to eligible customers after their broadband service is activated – see Gift Card Promotion Terms & Conditions for full T&Cs. This offer is available until 2/12/24 on purchases made through our website. *Restrictions apply. See Amazon.co.uk Gift Card and Gift Vouchers Terms & Conditions.

48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.

99.9% network reliability: based on average service ‘uptime’ between July – December 2023.

UK’s most reliable broadband technology: Ofcom Broadband Terminology Research March 2023.

Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/

Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.

Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.

Health and Safety – At Hyperoptic Health and safety is a priority. We aim for the highest standards of health, safety and wellbeing across our entire business, ensuring that everyone, employees, partners and communities are safe and well. We work with external auditors to achieve industry recognised accreditations such as Safe Contractor. This is a health and safety accreditation scheme that shows we meet the Safe Contractor Charter Standard. This means we also meet the Construction (Design and Management) regulations (CDM) stage 1 competence assessment core criteria.