The promoter of this refer and earn scheme (the “Scheme”) is Hyperoptic Ltd, registered in England and Wales under company number 7222543 and with registered office at Kings House, 174 Hammersmith Road, London, England, W6 7JP (“Hyperoptic”). Please read the following terms and conditions carefully. These Terms and Conditions (“Terms”) govern the Scheme and apply to both Referrers and Friends (both as described below).

How to take part as a referrer under this Scheme (“Referrer”)

  1. Current Hyperoptic residential customers:
    Any Hyperoptic residential customer can be a Referrer (unless they are excluded - see ‘Who is excluded?’ below) and can take part in the Scheme by visiting My Account to get their unique web link (“Referral Link”).

  2. Other Refferers:

    1. a current Hyperoptic business customer;

    2. a formerHyperoptic residential customer; or

    3. an individual that has registered interest in receiving Hyperoptic’s services at your property;

    (unless you are excluded - see ‘Who is excluded?’ below).

    If you receive an email from Hyperoptic inviting you to take part as a Referrer under the Scheme (“Invitation Email”) and are eligible to do so, you can click on the link in the Invitation Email and follow the instructions to sign up to the Scheme. When you sign up, you must use the email address that you previously registered with Hyperoptic. You will then be provided with your Referral Link. If you fall within a category described in clauses 2a)- 2c) and are eligible (and would like) to participate in the Scheme as a Referrer, but have not received an Invitation Email, you can click on this link https://www.hyperoptic.com/registerreferrer/ and follow the instructions, using the email address that you previously registered with Hyperoptic.

Making referrals

  1. To make a referral under this Scheme, a Referrer must share their Referral Link with friends and family who are:

    1. not currently Hyperoptic customers;

    2. happy to receive the Referral Link; and

    3. eligible to take part in this Scheme (see ‘Who is excluded?’ below)
      (“Friends”).

  2. If the Friend then uses the Referral Link to register their details and make a “Qualifying Purchase” (see clauses 7 to 9), and that Qualifying Purchase is a “Qualifying Referral” (see clause 10), the Friend and the Referrer can each receive a Reward (Rewards are described in clauses 11 to 13.)

Who is excluded?

  1. Neither Hyperoptic employees nor their family members can take part in this Scheme (as a Referrer or a Friend).

  2. You cannot be a Friend under this Scheme if you or anyone in your household has been a Hyperoptic customer within the 24 months before you use a Referral Link to order Hyperoptic’s service.

Qualifying Purchases and Qualifying Referrals

  1. A “Qualifying Purchase” is the order, by a Friend, of Hyperoptic’s 50Mb, 150Mb, 500Mb or 1Gb residential broadband service using a Referral Link provided by a Referrer.

  2. Orders made via third party sellers (i.e. not with Hyperoptic directly) are not Qualifying Purchases.

  3. Orders that are cancelled or otherwise terminated before the 31st day of active broadband service provided under that order, are not Qualifying Purchases.

  4. The first 20 Qualifying Purchases made in any calendar year using Referral Links from:

    1. the same Referrer; and/or

    2. anyone in the same household as the Referrer in a)

    are "Qualifying Referrals".

Rewards

  1. If you are eligible for a Reward under this Scheme (either as a Referrer or a Friend), Buyapowa Limited (“Buyapowa”) will send you an email (the “Reward Email”) with a link and details on how to choose and redeem your Reward described in clause 12. The Reward Email will be sent after the Friend’s order becomes a Qualifying Purchase (i.e. after the broadband service provided under their Qualifying Purchase has been active for at least 30 days).

  2. The “Reward” in relation to a Qualifying Purchase will be:

    • for packages of 50Mb or 150Mb - a £25 voucher

    • for packages of 500Mb - a £50 voucher

    • for packages of 1Gb - a £100 voucher

    In each case, the available vouchers to choose between will be as follows:

    1. Amazon voucher redeemable at amazon.co.uk; or

    2. John Lewis voucher redeemable at any of their UK stores or online at johnlewis.com; or

    3. Tesco voucher redeemable at any of their UK stores or online at tesco.com

    A Reward will only be made available to any Referrer or Friend who is eligible for it under these Terms. Where any Referrer who is a business customer receives a Reward, it may only be used for the benefit of the business.

  3. If a chosen Reward is no longer available, Hyperoptic reserves the right to provide a replacement reward of at least equal value.

  4. You must use the link within the Reward Email to claim your Reward within 90 days of the Reward Email being sent to you.

  5. It is your responsibility to check the terms and conditions for using the Reward (including its expiry date) – these will be sent to you with the Reward.

  6. The Reward Email should be kept securely – Hyperoptic is under no obligation to replace it if you lose or delete it.

General

  1. A Referrer cannot refer themself or anyone else at their address as a Friend.

  2. This Scheme cannot be used in conjunction with any other offer.

  3. Personal data supplied during the course of this Promotion will only be processed as set out in Hyperoptic’s Privacy Policy available at www.hyperoptic.com/legal/post/privacy-and-cookiepolicy. Hyperoptic will share your name and email address with Buyapowa so that they can send you the Reward Email.

  4. Hyperoptic reserves the right to terminate, suspend, cancel or amend this Scheme and/or review and revise these Terms at any time without giving prior notice. Any changes to these Terms will be published on Hyperoptic’s website.

  5. Hyperoptic will withhold Rewards if it reasonably suspects fraudulent activity. All decisions made by Hyperoptic are final.

  6. Hyperoptic reserves the right to refuse to apply this Scheme and/or to send a Reward to anyone in breach of these Terms or where their Hyperoptic account is in arrears.

  7. The Scheme is in no way sponsored, endorsed or administered by, or associated with, Gmail, Whatsapp, or Twitter or Facebook or any other form of social media message service. By entering this Scheme, you are providing information to Hyperoptic and not to Gmail, Whatsapp, or Twitter, or Facebook or other message service and agree to release Gmail, Whatsapp, Twitter and Facebook from any liability associated with the Scheme.

  8. Hyperoptic’s services, under this Scheme or otherwise, are only available at premises which are already covered by Hyperoptic’s network.

  9. Sometimes we may choose to ignore it if you break a provision of these Terms, or we may choose not to enforce a particular provision of these Terms. If we do this, we will still have the right, in the future, to enforce that (or any other) provision of these Terms, including by taking action against you.

  10. Relevant United Kingdom law will apply to these Terms and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.