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Refer a friend

For every friend you refer before 31 December 2022
you get entered into a prize draw to win £5000. Ts&Cs apply*.

Refer a friend

For every friend you refer before 31 December 2022
you get entered into a prize draw to win £5000. Ts&Cs apply*.

What is refer a friend?

Refer a friend is our referral scheme, which allows you to earn a £25 bill credit for each and every person you refer to us.

Oh, and the person you refer will also get £25 credit. Nice.

How does it work?

1. A friend or a neighbour orders a 12-month or 24-month package.

2. They select ‘I was referred’ and enter your email address.

3. You each receive a £25 bill credit once their new account is active for 30 days.

“The refer-a-friend scheme has essentially given me 2 months free broadband, which was great!”

Matt, Trustpilot

Most popular FAQs

For both parties to be eligible for the referral reward of £25 bill credit, the ‘Friend’ must: (i) order a 12 or 24-month minimum term package with Hyperoptic (as a new Hyperoptic customer); (ii) select ‘I was referred’ during the order process for that package; and (iii) then provide the email address that you gave to Hyperoptic when you registered with us as a referrer. Bill credits will be paid once the Friend’s Hyperoptic service has been active for 30 days. Full Refer a Friend terms apply and can be found here: Refer a Friend Terms and Conditions.

*Prize draw terms:

1. The promoter of the prize draw is Hyperoptic Ltd, registered in England and Wales under company number 7222543 and with registered office at Kings House, 174 Hammersmith Road, London, W6 7JP (“Hyperoptic”, “we”, “us”, “our”). You can contact Hyperoptic at support@hyperoptic.com

2. The prize is 1 x £5,000.

3. The prize draw is open to Hyperoptic residential service customers who are resident in the UK (but not in Northern Ireland), are aged at least 18 years and have registered with Hyperoptic as a “referrer” under Hyperoptic’s “Refer a friend” scheme (see – Refer a friend to Hyperoptic Broadband | Hyperoptic) . However, employees of Hyperoptic (and their family members), agents of Hyperoptic, and any third party directly associated with administration of the prize draw, are not eligible to enter. Hyperoptic may require you to provide proof of your eligibility.

4. If you are eligible to take part in the prize draw, (see 3 above) you will have one entry into the prize draw for every referral you make that becomes a “Qualifying Referral” (see 5 below). These entries will be made automatically.

5. The “Prize Draw Period” starts on 28 November 09:00 and ends at 23:59 on 31 December 2022. A “Qualifying Referral” happens if, during the Prize Draw Period, any new customer that you refer to Hyperoptic (i) orders a 12 or 24-month minimum term package (in accordance with the applicable customer terms of service for that package and our order process); (ii) identifies you as their referrer during their order process (by providing the email address that you registered with us under our “Refer a friend” scheme at the appropriate time during that order process); and (ii) activates that service by 23:59 on 31 December 2022.

6. The winner will be selected at random by a computer process that produces a verifiably random result from valid entries to the prize draw received during the Prize Draw Period (see 5 above). The winner will be notified of their win by email or phone on or before 31st January 2023. The prize will be issued by bank transfer. If we already have the winner’s bank details, as our customer, we will use these to transfer the £5,000 on or before 10th February 2023. If we do not already have the winner’s bank details, we ask them to contact us with these when we notify them of their win – if they do not contact Hyperoptic with their bank details within 28 days of notification to do so, their right to the prize will be forfeited and an alternative winner will be chosen (at random by a computer process that produces a verifiably random result) from the remaining valid entries.

7. The winner’s surname and county can be obtained after the Prize Draw Period by sending an email to support@hyperoptic.com on or before 31st March 2023.

8. Hyperoptic’s decision regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it. Hyperoptic reserves the right to hold void, cancel, suspend, or amend the prize draw, where it becomes necessary to do so.