Additional support

Hyperoptic welcomes all customers, including those who may require additional support due to disabilities.

We’re committed to providing a supportive and non-discriminatory environment, and can supply large print, Braille or audio versions of any of our literature on request.

Our service also works with 999 BSL, an Emergency Video Relay Service, which allows users to communicate with emergency organisations using British Sign Language (BSL) at any time, free of charge. For more info, on 999 BSL, click here.  

If you have any questions, the quickest way to reach us is through My Account support request.