How do I check if I'm out of contract?

The quickest way to check on your contact status is by asking your broadband provider. You can do this over the phone or logging into your account online. This information might also be available on your latest bill.

All broadband providers are now required to notify customers 10 to 40 days before their contract is about to expire so you should receive a letter, email or text telling you that your contract is coming to an end. Under current regulations your broadband provider must contact you every year that you’re out of contract with information about your current tariff and the best deals available to you.

If you have less than 9 months left on your contract, it is worth checking if you are eligible for Hyperoptic’s Switch Now program, which will give you up to 9 months free service while your current contract ends.