Can I nominate someone to manage my account on my behalf?

Yes, you can. If you choose to nominate someone to manage your Hyperoptic account on your behalf, they will have full access to your account – including the authority to make payments, monitor your service, request changes to your account, and more. Please be aware that only the account holder can add a nominated individual, but both parties can remove a nominated individual. 

Please also make sure you have the permission of the individual you would like to nominate, and be aware that the nominated third party is not liable for any changes to or charges on your account, as you remain the account holder.

If you’d like to give another individual the ability to manage your Hyperoptic account on your behalf, please log into My Account and head to the ‘Profile’ section. If you have any questions, the quickest way to reach us is through My Account support request.