Changing the wireless channel on your router

Hyperoptic can’t guarantee the wireless speeds your device will achieve, as there are many factors that can influence this (see Wired connection vs. Wi-Fi).

The most common limitation on wireless speed is interference from other wireless devices in your area. Each wireless device connects to a wireless channel (or ‘band’), and if other devices are using the same channel, this can influence the quality of your connection.

You can change the wireless channel that you connect to by logging in to the Hyperhub router. If you can find a less used channel, this often will have a positive effect on the speeds. If you are having problems with wireless interference and want to try changing the wireless channel, you will need to know which Hyperhub router you are using.

In this article:

Changing wireless channel on Zyxel EX3301 router
Changing wireless channel on Zyxel EX5601
Changing wireless channel on Nokia
Changing wireless channel on Zyxel ZTE H3600
Changing wireless channel on ZTE H298A
Changing wireless channel on ZTE H298N
Changing wireless channel on Tilgin HG2381

Changing the wireless channel on the Zyxel EX3301 Hyperhub router

Type 192.168.1.1 into your browser and the login screen will appear. You can find your login credentials on the removable card on the back of the router, and on the sticker on the back of your router.
Once you have entered your login credentials, go to the upper right corner and click on the dropdown menu, then navigate to ‘Network Setting>Wireless’
On that page you will be able to see a section called ‘Wireless Network Setup’ under which we have ‘Channel’
Proceed with changing the channel as per your wish based on the band selected above, make sure to click Apply on the bottom of the page when complete.

For more information, check the Zyxel EX3301 router manual.

Changing the wireless channel on the Zyxel EX5601 Hyperhub router

Type 192.168.1.1 into your browser and the login screen will appear. You can find your login credentials on the removable card on the back of the router, and on the sticker on the back of your router.
Once you have entered your login credentials, go to the upper right corner and click on the dropdown menu, then navigate to ‘Network Setting>Wireless’
On that page you will be able to see a section called ‘Wireless Network Setup’ under which we have ‘Channel’
Proceed with changing the channel as per your wish based on the band selected above, make sure to click Apply on the bottom of the page when complete.

For more information, check the Zyxel EX5601 router manual.

Changing the wireless channel on the Nokia Hyperhub router

Make sure you are connected to the Hyperoptic network, and follow these steps:

Type 192.168.1.1 into your browser and the log in screen will appear.
In the Username field, type “admin”. In the Password field, type the unique password as it appears on the sticker on the back of your router, under “Router login pass”, then login.
Once you have entered your login credentials, select Network in the left-hand menu, and then click on either Wireless (2.4GHz) or Wireless (5GHz).
As a rule, on 2.4Gh, 1, 6, and 11 are the best channels to try. On 5Ghz, you can try any channel. Repeat the process for the second band (either 2.4 or 5GHz).
Remember to save your changes on the bottom of the page
Once you have changed the information above, you may need to reconnect any devices that were previously connected to your wireless network by entering the new credentials.

For more information, check the Nokia router manual.

Changing the wireless channel on the ZTE H3600 Hyperhub router

Make sure you are connected to the Hyperoptic network, and follow these steps:

Type 192.168.1.1 into your browser and the log in screen will appear.
Enter your Login credentials (these are displayed on the back of your router)
Go to Local Network on the top and click on ‘WLAN Setting’ on the bottom left of the screen.
Click on the ‘WLAN Global Configuration’ drop-down arrow to open up the dialogue box.
You will see 2 boxes for the 2.4Ghz or 5Ghz band – select your band.
Select the drop-down arrow next to ‘Channel’
Choose a channel from the drop-down menu. As a rule, on 2.4Gh, 1, 6, and 11 are the best channels to try. On 5Ghz, you can try any channel. Repeat the process for the second band (either 2.4 or 5GHz).
Click ‘Apply’

For more information, check the ZTE H3600 router manual.

Changing the wireless channel on the ZTE H298A Hyperhub router

Make sure you’re connected to Hyperoptic broadband, and follow these steps:

Enter “192.168.1.1” into your web browser
Enter the username and password printed on the back of your Hyperhub (note: this is not the same one as for Wi-Fi SSID)
Click on ‘WLAN Setting’ on the bottom left of the screen.
Click on the ‘WLAN Global Configuration’ drop-down arrow to open up the dialogue box.
You will see 2 boxes for the 2.4Ghz or 5Ghz band – select your band.
Select the drop-down arrow next to ‘Channel’
Choose a channel from the drop-down menu. As a rule, on 2.4 Ghz, 1, 6 and 11 are the best channels to try. On 5Ghz any channel should be ok to try.
Click ‘Apply’

For more information, check the ZTE H298A router manual.

Changing the wireless channel on the ZTE H298N Hyperhub router

Make sure you are connected to Hyperoptic connection, and follow the steps below:

Enter “192.168.1.1” into your web browser
Enter your Login credentials (these are displayed on the back of your router)
Select ‘Network’
Select ‘Basic’
On the main page select the drop down next to ‘Channel’
Choose a channel from the dropdown list – as a rule 6 and 11 are the better channels to try.
Select ‘Submit’

For more information, check the ZTE H298N router manual.

Changing the wireless channel on the Tilgin HG2381

Enter “192.168.1.1” into your web browser.
Enter the username and password printed on the back of your Hyperhub, written under ‘WebUI password’. Please note, this is not the same one as for Wi-Fi SSID.
Click on ‘Wireless’ at the top of the screen.
Click on ‘Setup’ in the PHY menu.
You will see 2 boxes for the 2.4Ghz or 5Ghz band – select your preferred band.
Select ‘Manual’ in the Channel menu and choose your primary channel (from the drop-down list. As a rule, on 2.4Gh, 1, 6, and 11 are the best channels to try. On 5Ghz, you can try any channel. Repeat the previous steps for the other band if you plan to use this also.
Click ‘Apply’. This will store the configuration until the router is turned off. To have your router remember the configuration after being turned off, click ‘Save Settings’ in the top right of the screen.

For more information, check the Tilgin HG2381 router manual.