Do you have to pay to switch Broadband?

Depending on your contract type, and how long you’ve got left in any commitment period, you may need to pay termination or exit fees to leave your existing provider and switch your broadband. For example, if you signed up to a 12-month contract and want to leave in month 10, you may be charged for the 2 remaining months left on your commitment period.

Please bear in mind, there may also be some install or activation fees associated with getting up and running with a new provider – but, if you’ve found a service you prefer with another provider, or if they’re offering better value, you may find that it saves you money in the long-term.

Some providers also offer options to help make switching easier – even if you’re stuck in contract with someone else. Hyperoptic’s Switch Now offer gives new customers up to 9 months free while their existing contract ends, which means they don’t have to pay any extra fees and will be ready to switch over fully when the time comes.