Do you provide a router?

Yes, all customers will receive a Hyperhub router when they order a service from us. Please remember that the Hyperhub router remains the property of Hyperoptic, so please take good care of it during your time with us.

We’ll either deliver your Hyperhub router when we install your service or, if you initially signed up for installation only and wish to sign up for a Hyperoptic package at a later date, your router will be delivered using a courier service or to your concierge for you to pick up at your convenience.

If you have any questions, the quickest way to reach us is through My Account support request.