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Your Hyperoptic service can be activated right away once your installation is complete and your router is connected. You can book your installation through My Account.
If you have a Hyperoptic socket already installed, and you’ve got a compatible router, simply order service and we should be able to activate you right away. Please select ‘Yes, I already have one’ when placing your order.
If you have a Hyperoptic socket already installed but no router, please select ‘No, I need Hyperoptic to send me one.’ when placing your order. We’ll send you one and it will be delivered within 48h. As long as you connect it within 24 hours of receiving it, your service should go live right away (or on your desired activation date/move in date).
If you have any questions, the quickest way to reach us is through My Account support request.
Hyperoptic is already up and running at that address.
Moving to that address?
Place your order in advance to get online as soon as possibleAlready a customer?
Your property is already connected to Hyperoptic.