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Yes! You can cancel or reschedule your appointment quickly and easily via My Account. Simply log in, navigate to your installation details, and select a new date and time that works for you.
You can make changes up to 24 hours before your appointment through My Account.
If you need to reschedule within the last 24 hours, please give us a call at 0333 332 1111, and our team will assist you.
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