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Text relay services
Text relay services
Text relay services relay phone conversations between a text-user and a phone-user, and can be useful for those who find difficulty hearing the other person during a phone call, or when the other person has difficulty understanding you.
The Next Generation Text (NGT) Service can provide relay assistants who can help with text relay. For more information, please visit https://www.relayuk.bt.com/. Please note, the use of NGT text relay is at no additional cost to you.
If you have any questions, the quickest way to reach us is through My Account support request.
