What do I need to provide as proof for Hyperoptic’s Fair Fibre Plan?

To apply for Hyperoptic’s social tariff (either as a new customer or an existing customer changing your current package), you’ll simply need to send proof that you’re receiving a qualifying benefit.

If you’re receiving Universal Credit, you can send a screenshot of your Universal Credit Payments page – just ensure your name, address and most recent payment date are included.

If you receive one of the other qualifying benefits, please send a copy of your benefit entitlement letter or a copy of a recent payment.

If things change and you’re no longer receiving any of the qualifying benefits, you’ll need to let us know as soon as possible. If you’re no longer eligible for the Fair Fibre Plan, we’ll let you know 30 days in advance of ending it – but we’ll always consider your situation before we do this and let you know all your available options.

If you have any sales questions, the quickest way to reach us is through contact form. Alternatively, you can call us on 0203 318 3209.