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Unfortunately, if your friend does not use their unique code, which will be sent to them via email, during the order process, we are unable to track the order back to you, and it will not qualify for the referral reward. To qualify, your friend needs to use their unique code in the order form, then enter your email address as their registered referrer. That way, we can track the order back to you and you both get the reward.
If you have any questions, the quickest way to reach us is through My Account support request if you’re an existing Hyperoptic residential customer or by emailing support@hyperoptic.com.
Alternatively, you can call us on 0333 332 1111.
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