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Why is my bill higher than expected?
Why is my bill higher than expected?
If your bill looks a bit different, it may be because you’ve recently changed your package or payment date, had a bill credit or charge applied or are at the end of a promotional period. Alternatively, if you’ve asked to cancel your service, you may see termination-related charges.
Please check the “Something new on the bill” section on your bill for further information.
If you have any questions, the quickest way to reach us is through a My Account support request.
