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On Wi-Fi, you can expect average download and upload speeds of:
With a wire you can expect average download and upload speeds of 150Mbps.
For the best speeds, we always recommend you wire up. Wireless speeds can be difficult to guarantee as they are affected by lots of different factors – some of which are out of your control. I’m experiencing slow speeds. What should I do?
Please note, the average (median) download and upload speeds provided on our 150Mb package are based on what is achievable for at least 50% of our network users nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. The average (median) speeds at peak time in your particular area may be different.
Please note, the Wi-Fi speed you experience will also depend on your distance from the router/wireless access point, property layout, usage and equipment.
If you have any questions, the quickest way to reach us is through My Account support request.
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