Wireless speeds on 1Gb

On Wi-Fi, you can expect average download and upload speeds of:

• 80Mbps on a single-band router (ZTE H298N, Tilgin HG2301)
• 350 – 500Mbps on the 5Ghz band of our standard ZTE Hyperhub router (H298A)
• 350 – 870Mbps on the 5Ghz band of our premium Hyperhub routers (Nokia HA-140W-B, ZTE H3600, Zyxel EX3301)

With a wire, you can expect average download speeds of 900Mbps and average upload speeds of 900Mbps.

For the best speeds, we always recommend you wire up. Wireless speeds can be difficult to guarantee as they are affected by lots of different factors – some of which are out of your control. For more info on which factors affect your Wi-Fi speeds, visit I’m experiencing slow speeds. What should I do?

Please note, the average (median) download and upload speeds provided on our 1Gb package are based on what is achievable for at least 50% of our network users nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. The average (median) speeds at peak time in your particular area may be different.

Please note, the Wi-Fi speed you experience will also depend on your distance from the router/wireless access point, layout of the property, usage and equipment. 

If you have any questions, the quickest way to reach us is through My Account support request.