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Phone Service

Phone Service

Connecting your phone

If you’ve got a Broadband & Phone package, getting your phone connected is easy.

The phone port will be active, which means all you need to do is plug your handset into the Hyperhub router using an RJ11 phone cable (these come with most handsets).

Almost all handsets work with our service – they just need an RJ11 port and plug.

Connecting your phone Connecting your phone

Can I keep the phone number from my current provider?

Yes – it’s called “porting”.

You can ask to do this for up to 1 month after your current provider’s phone service (which used the phone number you want to carry over) has ended.

Can I keep my phone number Can I keep my phone number

What calling features are available?

Our phone service comes with caller display, call waiting and call barring options as standard.

And we also offer some fantastic line rental add-ons, if they take your fancy.

What calling features are available What calling features are available

Most popular FAQs

So that we can give you the most relevant information,
please let us know what kind of building you live in.
If you live in an apartment building or block of flats,
please select “I live in an apartment building”.
If you live in a house or a flat within a house, please
select “I live in a house”. If you’re not sure, get in touch.