Gift Card Promotion Terms & Conditions (“Terms”)

The gift card promotion (“Gift Card Promotion”):

is only open to new residential customers (“you”, “your”) of Hyperoptic Ltd (“Hyperoptic”, “we”, “us”), who order any of Hyperoptic’s 1Gb 12-month or 24-month minimum commitment residential packages for their property; and

only applies to orders placed via our website between 01/11/2024 to 02/12/2024 (both dates inclusive).

If you qualify for the Gift Card Promotion under these Terms, Buyapowa Limited will send you an email (Gift Card Claim Email) with the details of how to obtain the Gift Card (as described in Clause 3 below). You will receive this after your Hyperoptic service has been active for 30 consecutive days (and within 90 days of your Hyperoptic service being activated).

The “Gift Card” will be an Amazon gift card, at your choice which is pre-credited as set out in the table below depending on the Hyperoptic Package you order:

The Gift Card is non-exchangeable and non-transferable and no cash alternative is offered.

The Gift Card Claim Email will be sent (in accordance with these Terms) to the email address which you registered with us in connection with your Hyperoptic customer account. The email will contain instructions on how you can obtain the Gift Card.

Once you receive the Gift Card Claim Email, you have 90 days from the date the email was sent to claim the Gift Card via the link provided in that email. Once you have completed the instructions to claim, you will receive an email (Gift Card Reward Email). It is your responsibility to check the instructions for obtaining the Gift Card – these will be set out in the Gift Card Claim Email.

It is your responsibility to check the terms and conditions for using the Gift Card (including its expiry date) – these will be sent to you with the Gift Card.

The Gift Card Reward Email should be kept securely – Hyperoptic is under no obligation to replace it if you lose or delete the email.

By applying the Gift Card Promotion to your order for Hyperoptic’s service, you accept and agree to these Terms.

Other than as stated in the direct marketing message you receive, no other Hyperoptic offer or promotional pricing can be used in connection with this Gift Card Promotion.

Hyperoptic reserves the right to refuse to apply the Gift Card Promotion and/or to send a Gift Card to anyone in breach of these Terms.

Hyperoptic reserves the right to terminate, cancel, suspend, or amend the Gift Card Promotion, if necessary.

Hyperoptic reserves the right to replace a Gift Card with an alternative gift card of equal or higher value if circumstances beyond Hyperoptic’s control make it necessary to do so.

Personal data supplied during the course of the Gift Card Promotion will only be processed as set out in Hyperoptic’s Privacy Policy available at www.hyperoptic.com/legal/post/privacy-and-cookiepolicy/. We will share your email address with Invitation Digital Limited (Giftcloud) so that they can send you the Gift Card Email.

Hyperoptic’s services, under this Gift Card Promotion or otherwise, are only available at premises which are already covered by our network.

Hyperoptic’s Residential Customer Terms of Service (https://www.hyperoptic.com/legal/post/terms-of-service/) will apply to your Hyperoptic order.

These Terms are governed by English law and you agree to the jurisdiction of the English courts. Please contact Hyperoptic at support@hyperoptic.com or 0333 332 1111 with any questions about Hyperoptic’s broadband services and/or the Gift Card Promotion. Please visit hyperoptic.com/home-broadband/ for full details about Hyperoptic’s residential broadband service (including standard charges and fees).