Refer a Friend ‘Hyper Club’ Terms and Conditions

The promoter of this refer-a-friend ‘Hyper Club’ scheme (the “HC Scheme”) is Hyperoptic Ltd, registered in England and Wales under company number 7222543 and with registered office at Kings House, 174 Hammersmith Road, London, England, W6 7JP (“Hyperoptic”). Please read the following terms and conditions carefully. These Terms and Conditions (“Terms”) govern the HC Scheme and apply to both Referrers and Friends (both as described below).

How to take part

1. Any Hyperoptic residential customer who is eligible to participate as a “Referrer” (see ‘Who can participate’ below) can do so by:

1. 1. first getting their unique web link (“Referral Link”) - which they can do either by visiting com/myaccount-referrals or by scanning the QR code in the invitation that Hyperoptic sent them to join the HC Scheme; and then

   2. sharing that Referral Link (as a referrer (“Referrer”) under this HC Scheme), with friends and family who are:

      1. not currently Hyperoptic customers;

      2. happy to receive the Referral Link; and

      3. eligible to take part in this HC Scheme (see ‘Who can participate’ below)
         (“Friends”).

2. If the Friend then uses the Referral Link to register their details and make a “Qualifying Purchase” (see clauses 8 to 10), and that Qualifying Purchase is a “Qualifying Referral” (see clause 11), the Friend and the Referrer can each receive a Reward, though a Referrer cannot receive one if clause 7 applies to them. (Rewards are described in clause 12.)

Who can participate

3. To be a “Referrer” under this HC Scheme, you must have received an invitation from Hyperoptic (which is personally addressed to you) to join the HC Scheme (an “Invitation”).

4. Once 12 months have passed after the date we sent a Referrer’s Invitation, if we look back and see that there have been no orders made using that Referrer’s Referral Link within the previous 12 months, Hyperoptic has the right to make this HC Scheme no longer available to that Referrer.

5. Neither Hyperoptic employees nor their family members can take part in this HC Scheme (as a Referrer or a Friend).

6. You cannot be a Friend under this HC Scheme if you or anyone in your household has been a Hyperoptic customer within the 24 months before you use a Referral Link to order Hyperoptic’s service.

7. If a Referrer shares their Referral Link with a Friend, but that Referrer is no longer a Hyperoptic customer (with an active Hyperoptic account) at the time the Friend makes their “Qualifying Purchase” (see clauses 8 to 10), only the Friend (not the Referrer) can receive a Reward. (Rewards are described in clause 12.)

Qualifying Purchases and Qualifying Referrals

8. A “Qualifying Purchase” is the order, by a Friend, of Hyperoptic’s 50Mb, 150Mb, 500Mb or 1Gb residential broadband service under a package with a minimum commitment period of at least 12 months, using a Referral Link provided by a Referrer.

9. Orders made via third party sellers are not Qualifying Purchases.

10. Orders that are cancelled or otherwise terminated before the 31^st day of active broadband service provided under that order, are not Qualifying Purchases.

11. The first 40 Qualifying Purchases made in any calendar year using the same Referral Link are “Qualifying Referrals”.

Rewards

12. If you are eligible for a Reward under this HC Scheme (either as a Referrer or a Friend), Buyapowa Limited (“Buyapowa”) will send you an email (the “Reward Email”) with a link and details on how to choose and redeem your Reward described in clause 13 below. The Reward Email will be sent after the Friend’s order becomes a Qualifying Purchase (i.e. after the broadband service provided under their Qualifying Purchase has been active for at least 30 days).

13. The “Reward” in relation to any Qualifying Purchase is a £75 voucher for a Referrer and a £25 voucher for a Friend, in each case for the any of the below:
    a) Amazon voucher redeemable at amazon.co.uk; or
    b) John Lewis voucher redeemable at any of their UK stores or online at johnlewis.com; or
    c) Tesco voucher redeemable at any of their UK stores or online at tesco.com. 
    A Reward will only be made available to any Referrer or Friend who is eligible for it under these Terms.

14. If a chosen Reward is no longer available, Hyperoptic reserves the right to provide a replacement reward of at least equal value.

15. You must use the link within the Reward Email to claim your Reward within 90 days of the Reward Email being sent to you.

16. It is your responsibility to check the terms and conditions for using the Reward (including its expiry date) – these will be sent to you with the Reward.

17. The Reward Email should be kept securely – Hyperoptic is under no obligation to replace it if you lose or delete it.

General

18. A Referrer cannot refer themself or anyone else at their address as a Friend.

19. While you are a Referrer under this HC Scheme you cannot take part as a “Referrer” under our standard “Refer a Friend” scheme (see Refer a friend Tearms & Conditions).

20. This HC Scheme cannot be used in conjunction with any other offer.

21. Personal data supplied during the course of this Promotion will only be processed as set out in Hyperoptic’s Privacy Policy available at www.hyperoptic.com/legal/post/privacy-and-cookiepolicy. Hyperoptic will share your name and email address with Buyapowa so that they can send you the Reward Email.

22. Hyperoptic reserves the right to terminate, suspend, cancel or amend this HC Scheme and/or review and revise these Terms at any time without giving prior notice. Any changes to these Terms will be published on Hyperoptic’s website.

23. Hyperoptic will withhold Rewards if it reasonably suspects fraudulent activity. All decisions made by Hyperoptic are final.

24. Hyperoptic reserves the right to refuse to apply this HC Scheme and/or to send a Reward to anyone in breach of these Terms or where their Hyperoptic account is in arrears.

25. The HC Scheme is in no way sponsored, endorsed or administered by, or associated with, Gmail, Whatsapp, or Twitter or Facebook or any other form of social mediamessage service. By entering this HC Scheme, you are providing information to Hyperoptic and not to Gmail, Whatsapp, or Twitter, or Facebook or other message service and agree to release Gmail, Whatsapp, Twitter and Facebook from any liability associated with the HC Scheme.

26. Hyperoptic’s services, under this HC Scheme or otherwise, are only available at premises which are already covered by Hyperoptic’s network.

27. Sometimes we may choose to ignore it if you break a provision of these Terms, or we may choose not to enforce a particular provision of these Terms. If we do this, we will still have the right, in the future, to enforce that (or any other) provision of these Terms, including by taking action against you.

28. Relevant United Kingdom law will apply to these Terms and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.