1. Promoter
    The promoter of this prize draw is Hyperoptic Ltd, registered in England and Wales under company number 7222543 and with registered office at Kings House, 174 Hammersmith Road, London, W6 7JP (“Hyperoptic”, “we”, “us”, “our”). You can contact Hyperoptic at support@hyperoptic.com.

  2. Who can enter
    This prize draw is only available to you if you are aged 18 years or over and resident at any of the following postcodes: SW3, SW5, SW6, SW7, SW10, SW5, W6, W8, W14 (together, the “Promotion Sites”). A winner can only use their prize if their property is or becomes connected to our network (see also 7 below). The Promotion Sites are currently within our network build plans but some properties within the Promotion Sites might later be excluded from those plans – meaning Hyperoptic won’t be available there and the prize cannot be used.

    Only one entry per household is allowed.

    This prize draw is not open to employees of Hyperoptic (or members of employees’ families) or any third parties directly associated with the administration of the prize draw

    By entering this prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win. Hyperoptic can require you to provide proof of this eligibility.

    This prize draw is not open to anyone who is an existing customer of Hyperoptic.

  3. Opening/closing dates:
    The opening date for entries is 19th August 2024. The closing time/date of the prize draw is midnight on 13th September 2024. The period from the opening date, up to and including the closing time on the closing date, is the “Prize Draw Period”.

  4. How to enter
    A resident of any Promotion Site who:

    • during the Prize Draw Period, registers their interest in Hyperoptic’s service in respect of that Promotion Site (https://www.hyperoptic.com/ri-fulham); and

    • is the first person in their household/at their address to do so, will automatically be entered into the prize draw.

      Registrations of interest in Hyperoptic’s service after 13th September 2024 will not be entered into this prize draw.

      Hyperoptic accepts no responsibility for registered interests which are not successfully completed for any reason.

  5. The winners
    There will be 2 winners of the prize draw. The winners will be selected at random by a computer process that produces a verifiably random result from valid entries received during the Prize Draw Period. The winner will be contacted via email or telephone (using the details provided when they registered their interest in Hyperoptic’s service) no later than midnight on 11th October 2024.

    Each winner will be given instructions on how to claim their prize. If a winner does not claim their prize within 90 days of the date that Hyperoptic starts accepting orders at the relevant Promotion Site*, they will forfeit the right to the prize and an alternative winner may be chosen using the process described above.

  6. The prize

    Each winner will receive:

    • 24 months’ free Hyperoptic 1Gb residential broadband service** (there will be a fee for the service after 24 months, unless the service is ended – see below); and

    • free standard installation and free activation for that service, as long as the winner signs up, as a customer, for that service and accepts Hyperoptic’s Residential Customer Terms of Service (which apply to that service).

    The winner’s free prize broadband service period (“Free Period”) will end 24 months after that service is activated. If the service is ended at any time before that, no cancellation fees will be payable. After the Free Period ends, the winner will be charged £63 per month*** for Hyperoptic’s 1Gb residential broadband service, unless they either change to another Hyperoptic broadband package (in which case the terms of that package will apply), or they end their Hyperoptic service. If the winner keeps their Hyperoptic service beyond the Free Period, Hyperoptic’s standard terms and fees apply in relation to ending the service****.

  7. IMPORTANT: If Hyperoptic’s service does not become available for order at the winner’s address within 6 months of the draw (i.e. the selection of winners) taking place, Hyperoptic reserves the right to withdraw the prize.

  8. The prize is non-exchangeable, non-transferrable and no cash alternative is offered.

  9. Hyperoptic’s decision regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

  10. The surname and county of the winners can be obtained by sending an email to brand@hyperoptic.com during the 3-month period after 11th October 2024.

  11. If you enter the prize draw, you will be treated as having accepted and agreed to be bound by these Prize Draw Terms and Conditions. Hyperoptic reserves the right to refuse entry, or to refuse to award a prize, to anyone in breach of these Prize Draw Terms and Conditions.

  12. Hyperoptic reserves the right to hold void, cancel, suspend, or amend this prize draw, where it becomes necessary to do so.

  13. Personal data supplied during the course of this prize draw and/or in connection with a registration of interest in Hyperoptic’s service will be processed as set out in Hyperoptic’s Privacy and Cookie Policy.

  14. This prize draw will be governed by Relevant United Kingdom law and entrants to the prize draw submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.

*This is the Promotion Site in relation to which the winner registered their interest in Hyperoptic’s service.

**The service will be provided at the Promotion Site in relation to which the winner registered their interest.

***Payment will generally be taken using the direct debit details the winner provided when they signed up for Hyperoptic’s service.

****These will be set out in the winner’s Contract Information and Contract Summary documents, which are provided during the sign-up process for Hyperoptic’s service.