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Why choose Hyperoptic?Hyperfast speeds, reliable connection and gold-standard service. |
Why choose Hyperoptic?Hyperfast speeds, reliable connection and gold-standard service. |
What makes Hyperoptic so great?
- Hyperfast: Our iconic 1Gb package is over 48x faster than the UK’s average upload
- Unlimited data: Stream, game and download as much as you like, whenever you like
- Flexibility: Sign up for 24 months, a year, or roll monthly – it’s up to you.
- Symmetrical speeds: You can upload just as fast as you download on our 150Mbps+ packages
- Reliability: The stability of full fibre direct to your building. Perfect for busy households.
Hyperfast doesn’t mean hyperexpensive
- Fair, transparent pricing: With no mid-contract price hikes. A deal’s a deal.
- A price match guarantee: If you find the same package for less elsewhere, we’ll match it
- 30 days to decide: Not wowed? Cancel within 30 days with absolutely no exit fees
- Gold-standard service: Our customer service is award-winning, with thousands of 5-star reviews
Stuck in contract? Get FREE broadband
As an alternative to our other promotions, our Switch Now offer gives you up to 9 MONTHS’ FREE Hyperoptic broadband while your current contract ends. Seriously.
Quick and easy to install
You can get online in minutes if you already have a router and socket installed. And even if you don’t, we can often install as early as the next day.
We install 6 days a week, including Saturdays, and we’ll text you so you know when we’re due to arrive.
Get the best price
We’re so confident in our value, that we’re happy to offer a price match guarantee.
Find the same package cheaper elsewhere and we’ll match it.
Not all “fibre” is created equal
Many broadband providers claim to offer “fibre” service, but beware… Some services stop at the street cabinet, which means it’s copper phone lines the rest of the way. This is fibre-to-the-cabinet (FTTC), which can lead to a less stable connection and service.
We only deal in full fibre broadband, which means we offer fibre all the way to your building. This is known as fibre-to-the-premises (FTTP) or fibre-to-the-building (FTTB).
Let’s chat through your options!
Call us on 03332420237
Hyperfast doesn’t mean hyperexpensive
Last updated:
The speeds we’re comparing above are those available to respective providers’ customers. Please bear in mind that some of our competitors do also offer 1Gb packages, but they’re only available to a limited group of their customers whereas our 1Gb package is available to the majority of our customers. Average speed of 900Mbps on our 1Gb package requires a wired connection to the router.
*BT introduced new “Homebuyers” offer for 150Mb, 500Mb and 900Mb packages, offer includes paying for the first 5 months 50% of the full price for these packages, which is £34.99, £44.99, and £54.99 respectively. The weighted average price was used as an approximation price for these deals.
*BT introduced new “Homebuyers” offer for 150Mb, 500Mb and 900Mb packages, offer includes paying for the first 5 months 50% of the full price for these packages, which is £34.99, £44.99, and £54.99 respectively. The weighted average price was used as an approximation price for these deals.
Award-winning broadband
Best Consumer ISP
over 250K customers
ISPA Awards 2023
Broadband Provider of the Year 2023 Uswitch Telecoms Awards
Fair Terms Gold award
Choose Broadband Awards 2023
Best Consumer ISP (+100k customers)
2022 ISPA Awards
Digital Inclusion Gold award
Choose Broadband Awards 2022
Broadband Provider of the Year 2021
Connected Britain Awards
Best for Inclusion
Winner 2021 Choose Broadband Awards
Fastest Ultrafast Broadband Provider (Downloading) 2020
Broadband Genie
Fastest Ultrafast Broadband Provider (Uploading) 2020
Broadband Genie
Latest Reviews
We have more 5-star Trustpilot ratings than Sky,
BT and Virgin combined
Based on 33214 reviews
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48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
