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The average (median) upload and download speeds provided above are based on what is achievable for at least 50% of our network users, nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. The average (median) speeds at peak time in your particular area may be different. Please note that the speed you experience will also depend on your distance from the router/wireless access point, usage and equipment.
Offer is subject to our Residential Customer Terms of Service and availability of our service at your location. New customers only. Pricing shown only includes Hyperoptic Total Wi-Fi® and/or Hyperoptic’s phone service, if this is specifically stated. Pricing excludes any additional services (e.g. static IP address, additional telephone plans) and chargeable calls on our phone service.
Fast | Superfast | Ultrafast | Hyperfast | |
![]() Same download and upload speed | 5Mb upload speed | |||
![]() Unlimited data usage | ||||
![]() No landline necessary | ||||
![]() 24/7 customer support | ||||
![]() Free hyperhub router |
Check if Hyperoptic is available in your area
Download the latest games and updates quicker, shoot first, and stay in the game for longer.
With our 1Gb package (average speed 900Mbps), you can be the first to download a 25GB Xbox game in just 3 minutes 42 seconds.
With 150Mb and above, you can upload as fast as you download. Find out more about upload and download speeds.
The best way to banish lag and jitter is by getting rock solid, full fibre directly to your building. Understand more about ping.
Unlimited broadband means no speed throttling, no usage restrictions and no download limits. Game on!
If you have a few gamers under one roof, then you’ll need enough bandwidth so that everyone can download, upload and stream – all at the same time.
Transparent pricing and a price match guarantee. Can’t get fairer than that.
With our 1Gb package (average speed 900Mbps), you can be the first to download a 25GB Xbox game in just 3 minutes 42 seconds.
With 150Mb and above, you can upload as fast as you download. Find out more about upload and download speeds.
The best way to banish lag and jitter is by getting rock solid, full fibre directly to your building. Understand more about ping.
Unlimited broadband means no speed throttling, no usage restrictions and no download limits. Game on!
If you have a few gamers under one roof, then you’ll need enough bandwidth so that everyone can download, upload and stream – all at the same time.
Transparent pricing and a price match guarantee. Can’t get fairer than that.
Full fibre for gaming? Traffic management? Ping?
Vikkstar123 has millions of subscribers and is a YouTube and livestream gaming legend. Here, he spills his tips on what to look out for as a gamer and why he thinks Hyperoptic’s full fibre is the best broadband for gaming.
When you’re gaming, your broadband can mean the difference between life and death – or at least an all-time high score.
Give your game the edge with a rock solid fibre connection that stays fast, all the time. And with mega low latency, super speedy ping, utterly unlimited usage and zero traffic management or throttling, you can leave your competition in the dust. Let the games begin.
Downloading the latest game releases always takes ages, right? Well, that depends on your broadband – and every Mbps counts.
With our 1Gb package (average speed 900Mbps), you can download an entire 25GB game in as little as 3 minutes 42 seconds
And that means you can start playing in less time than it takes to set up your avatar.
Download in 1 hour, 6 minutes and 40 seconds
Download in 22 mins, 30 seconds
Download in 6 mins, 40 seconds
Download in 3 minutes, 42 seconds
Download in 1 hour, 6 minutes and 40 seconds
Download in 22 mins, 30 seconds
Download in 6 mins, 40 seconds
Download in 3 minutes, 42 seconds
We have more 5-star Trustpilot ratings than BT, Sky, Virgin Media, EE and Plusnet combined
Great customer service
Great customer service , very fast and supportive response
I had theExceptional Service and Swift Response from Suzana Djokic pleasure of working with…
I had the pleasure of working with Suzana Djokic from Hyperoptic, and I couldn't be more impressed with her service. She responded to my request quickly and accurately, ensuring everything was addressed without delay. Suzana got the job done efficiently and communicated the package details clearly, making the entire process smooth and stress-free. Highly recommend her for her professionalism and excellent customer service!
Danilo Pavkovic
Danilo Pavkovic - great guy and very helpful! Got me a good deal, thanks mate!
Broadband
I would like to thank Dimitar at hyperoptic for getting me a fantastic broadband package a very polite professional service
So far, so good
So far, so good. Installation happened very quickly after I signed up and I was online within an hour of the job being complete. Now getting just over 500mb/s as promised. For half of what I paid my previous provider I am getting five times the speed. Jamil Bogle who did the install was faultless. Of course it is early days so lets hope things continue this smoothly.
Good
Very excellent help service, best part
Recommended service
This is at a moment when we're in the process of trying to resolve an issue over broadband speed to connected devices. The five stars rating reflects the excellent and responsive Hyperoptic customer support we've received, along with the comprehensive live analysis brought to bear remotely by our advisor on this technical issue. I can thoroughly recommend Hyperoptic for high quality of service when things go right and for engaging as promptly as is t fix problems when things go wrong.
Yogi was extremely helpful
Yogi was extremely helpful. He was courteous and efficient finding the best offer to suit our needs.Thank You
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