Switch to Hyperoptic Full Fibre BroadbandStep by step guides to switching from BT, Virgin, TalkTalk and Sky |
Switch to Hyperoptic Full Fibre BroadbandStep by step guides to switching from BT, Virgin, TalkTalk and Sky |
With Switch Now, Hyperoptic will give you up to 9 months service, free of Package Charge, so you can try our Full Fibre out for free alongside your existing connection, while your current contract ends.
One Touch Switch is a new process that will make switching broadband providers easier than ever. It will be available across the UK broadband industry in September 2024.
See if we’re available at your property
Speeds & plans to suit every need & budget
Installs take just 1 hour & can be booked for the next day
Not sure when your contract ends or what to do? Check our step by step guides on how to switch from each provider below.
Better broadband for your buck? It’s a no brainer.
Our iconic 1Gb package is over 48x faster than the UK’s average upload
We don’t raise prices during commitment periods
Stream, browse, download and game to your heart’s content
You can sign up for 24 months, a year, or roll monthly, whatever suits you
You can upload just as fast as you download on our 150Mbps+ packages
If you can find the same package for less elsewhere, we’ll match it
Take a look at our Switch Now offer, where you can pick your speed and order any 24-month residential package, and we can arrange for your service to go live, alongside your existing connection.
You won’t pay any Package Charge for your Hyperoptic service for up to 9 months while the minimum commitment period for your current broadband contract comes to an end. Our Switch Now T&Cs apply.
Once you’ve placed your order, and if you need an install, you can book an install slot online at a time and date that suits you – including the next day and Saturdays.
Installs take just 1 hour. Our engineer will make sure you’re up and running and will clean up before they leave.
Try us out and, if you’re not sold within 30 days, you can leave with no exit fees – and no hard feelings.
Our customers are 4 times more likely to recommend us than our big competition*
*based on 1. the fixed broadband provider net promoter scores (“NPS”) for BT, EE, Plusnet, Sky, TalkTalk and Virgin Media (Hyperoptic’s “big competition”), as a combined average, set out in Ofcom’s Customer Satisfaction Tracker 2021 and 2. Hyperoptic’s NPS score using our own internal recommendation survey (with data from 1.01.21 to 31.12.21), prepared using the same methodology as the NPS scores in Ofcom’s Customer Satisfaction Tracker 2021. NPS scores in Ofcom’s Customer Satisfaction Tracker 2019.
Our customer service team has been named ‘Best Customer Service’ by the Internet Service Providers’ Association (and those guys are kind of a big deal).
We’ve also got literally thousands of 5-star reviews on Trustpilot, where we’re rated ‘Excellent’. How does your current provider compare?