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Make the switch to a better broadband experience


Make the switch to a better broadband experience

Switch Broadband Provider

It’s super easy to switch broadband provider to Hyperoptic – even if you’re still in contract. You can arrange to switch up to 3 months in advance or even try us alongside your current provider, commitment-free for up to 30 days.

Switch to hyperoptic

How to switch broadband provider

See for yourself why Hyperoptic’s service leaves others in the dust.


Check your postcode

See if we’re available at your property


Pick your package

Speeds & plans to suit every need & budget


Get connected

Installs take just 1 hour & can be booked for the next day

Reasons to switch

Better broadband for your buck? It’s a no brainer.

Reliable broadband for working from home


Our iconic 1Gb package is over 18x faster
than the UK’s average broadband¹

No sneaky fees

We’ll never raise your price
during your commitment period

Unlimited data

Stream, browse, download and game to
your heart’s content

Stay flexible

You can sign up for 24 months, a year, or roll monthly, whatever suits you

Symmetrical speeds

You can upload just as fast as you download on our 150Mbps+ packages

Price match

If you can find the same package for less
elsewhere, we’ll match it

¹The UK’s average broadband download speed is 49.9Mbps, compared to Hyperoptic’s top average download speed of 900Mbps which is achieved through a wired connection on our 1Gb package. Average speeds taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2021.

Still in contract?

Simply give us a call to order and we can arrange for your service to go live up to 90 days later, when you’re ready to switch.

We also operate our own network, so you could even run Hyperoptic alongside your current provider to see which you prefer.

Call us on 0203 318 3209 to go live later.

Step by step switching guides

Not sure when your contract ends or what to do? Check our step by step guides on how to switch from each provider below.

Installing Hyperoptic

Once you’ve placed your order, and if you need an install, you can book an install slot online at a time and date that suits you – including the next day and Saturdays.

Installs take just 1 hour. Our engineer will make sure you’re up and running and will clean up before they leave.

Get online today

It’s not just our broadband that’s fast. If you’ve already got a Hyperoptic wall socket and a router, you could be online in as little as 15 minutes.

No install, no waiting, no worries.

Not ready to switch?

Try us out and, if you’re not sold within 30 days, you can
leave with no exit fees – and no hard feelings.

Not ready to switch?

Try us out and, if you’re not sold within 30 days, you can
leave with no exit fees – and no hard feelings.

We come highly recommended

Our customers are 4 times more likely to recommend us than our big competition*

*based on 1. the fixed broadband provider net promoter scores (“NPS”) for BT, EE, Plusnet, Sky, TalkTalk and Virgin Media (Hyperoptic’s “big competition”), as a combined average, set out in Ofcom’s Customer Satisfaction Tracker 2021 and 2. Hyperoptic’s NPS score using our own internal recommendation survey (with data from 1.01.21 to 31.12.21), prepared using the same methodology as the NPS scores in Ofcom’s Customer Satisfaction Tracker 2021. NPS scores in Ofcom’s Customer Satisfaction Tracker 2019.

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All package details
All package details

Refreshingly good customer service

Our customer service team is available 24/7 and we’ve been named ‘Best Customer Service’ by the Internet Service Providers’ Association (and those guys are kind of a big deal).

We’ve also got literally thousands of 5-star reviews on Trustpilot, where we’re rated ‘Excellent’. How does your current provider compare?

Hyperoptic award wining support team at your disposal

Switch now – it really is that easy

²The average (median) upload and download speeds advertised for each of our packages are based on what is achievable for at least 50% of our network users, nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. The average (median) speeds at peak time in your particular area may be different. Please note that the speed you experience will also depend on your distance from the router/wireless access point, usage and equipment.