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Distracted by your broadband?Switching just got easier. Find the freedom to forget with Hyperoptic full fibre. |
Distracted by your broadband?Switching just got easier. Find the freedom to forget with Hyperoptic full fibre. |
Let’s chat through your options! Call us on 0333 242 2420
Why choose Hyperoptic fibre optic broadband?
Hyperfast
Our iconic 1Gb package is 48x faster than the UK’s average upload
Hyper fair
No mid-contract price hikes and if you find the same package for less elsewhere, we’ll match it
Hyper simple
Looking to switch at your current address? We’ll take care of it for you with One Touch Switch
Hyperfast
Our iconic 1Gb package is 48x faster than the UK’s average upload
Hyper fair
No mid-contract price hikes and if you find the same package for less elsewhere, we’ll match it
Hyper simple
Looking to switch at your current address? We’ll take care of it for you with One Touch Switch
All our broadband plans are full fibre and come with unlimited data
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30 days to decide
We’re so confident you’ll love our service that we’ll give you 30 days to decide.
Not for you? You can cancel within your first 30 days with no exit fees – and no hard feelings.
Can’t get fairer than that.
Switching is
really easy
Time to change providers and see for yourself why Hyperoptic’s service leaves others in the dust. And switching couldn’t be easier. If you’re switching at your current address, we’ll take care of it on your behalf with One Touch Switch. Stuck in a long-term contract? We’ll give you up to 9 months free with Switch Now.
01
Check your postcode
See if we’re available at your property
02
Pick your package
Speeds and plans to suit every need and budget
03
Get connected
Installs take just 1 hour & can be booked online to suit you
Stuck in contract? Get FREE broadband
As an alternative to our other promotions, our Switch Now offer gives you up to 9 MONTHS’ FREE Hyperoptic broadband while your current contract ends. Seriously.
Award-winning broadband
Best Consumer ISP
over 250K customers
ISPA Awards 2023
Broadband Provider of the Year 2023 Uswitch Telecoms Awards
Fair Terms Gold award
Choose Broadband Awards 2023
Best Consumer ISP (+100k customers)
2022 ISPA Awards
Digital Inclusion Gold award
Choose Broadband Awards 2022
Broadband Provider of the Year 2021
Connected Britain Awards
Best for Inclusion
Winner 2021 Choose Broadband Awards
Fastest Ultrafast Broadband Provider (Downloading) 2020
Broadband Genie
Fastest Ultrafast Broadband Provider (Uploading) 2020
Broadband Genie
No mid-contract price hikes
Our pricing is hyper fair and totally transparent – with no mid-contract price hikes. A deal’s a deal.
And with our price match guarantee, you can enjoy unbeatable value broadband. Found the same package for less elsewhere? We promise match it.
You can’t get fairer than that.
Latest Reviews
We have more 5-star Trustpilot ratings than Sky,
BT and Virgin combined
Based on 31955 reviews
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Marketing claims
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
£28 a month applies to 50Mb Broadband Only on a 12 or 24-month plan. £19 activation fee applies. T&Cs apply: hyperoptic.com/legal/post/terms-of-service. With ‘One Touch Switch’, residential customers only need contact their new broadband provider to arrange a switch at their home from their old provider. See hyperoptic.com/broadband/home/switching/
48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.
99.9% network reliability: based on average service ‘uptime’ between July – December 2023.
UK’s most reliable broadband technology: Ofcom Broadband Terminology Research March 2023.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Health and Safety – At Hyperoptic Health and safety is a priority. We aim for the highest standards of health, safety and wellbeing across our entire business, ensuring that everyone, employees, partners and communities are safe and well. We work with external auditors to achieve industry recognised accreditations such as Safe Contractor. This is a health and safety accreditation scheme that shows we meet the Safe Contractor Charter Standard. This means we also meet the Construction (Design and Management) regulations (CDM) stage 1 competence assessment core criteria.
30-days to decide: Compared with the minimum 14-day cooling off cancellation period offered by many providers, Hyperoptic allows you to cancel at any time up to the 30th day your Hyperoptic service is first active without incurring any charges except in relation to any of our services you’ve used before you cancel. See Clause 7.7: hyperoptic.com/legal/post/terms-of-service/
Subject to availability of Hyperoptic’s network (currently available in 64 UK towns and cities). Terms apply.
£28 a month applies to 50Mb Broadband Only on a 12 or 24-month plan. £19 activation fee applies. T&Cs apply: hyperoptic.com/legal/post/terms-of-service. With ‘One Touch Switch’, residential customers only need contact their new broadband provider to arrange a switch at their home from their old provider. See hyperoptic.com/broadband/home/switching/
48x faster: The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2023) is 18.4Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package.
99.9% network reliability: based on average service ‘uptime’ between July – December 2023.
UK’s most reliable broadband technology: Ofcom Broadband Terminology Research March 2023.
Price match guarantee: Applies to residential full fibre broadband or broadband & phone services available at your address, with the same/better specifications. Offer available to new customers only within first 30 days of service. Terms apply. See hyperoptic.com/legal/post/price-match-guarantee/
Trustpilot: Reviews and data taken from Trustpilot website and correct as of 10/04/24.
Switch Now: Free period depends on how long is left of your minimum commitment period with your current broadband provider, up to 9 months – see Clause 6 of our Switch Now T&Cs. No other Hyperoptic offer or promotional pricing can be used in connection with this Promotion. 24-month minimum Hyperoptic commitment applies. Broadband Only monthly pricing following free period is currently: £22 (50Mb), £29 (150Mb), £35 (500Mb), £40 (1Gb). Exclusions and terms apply. See hyperoptic.com/switchnow for full details.
Health and Safety – At Hyperoptic Health and safety is a priority. We aim for the highest standards of health, safety and wellbeing across our entire business, ensuring that everyone, employees, partners and communities are safe and well. We work with external auditors to achieve industry recognised accreditations such as Safe Contractor. This is a health and safety accreditation scheme that shows we meet the Safe Contractor Charter Standard. This means we also meet the Construction (Design and Management) regulations (CDM) stage 1 competence assessment core criteria.
