How do I add Hyperoptic Total Wi-Fi® to my service? 

If you’re already a Hyperoptic customer, you can add Total Wi-Fi at any time through My Account for just £7 a month (unless you’re on a special offer).

Alternatively, you can get in touch with us and we’ll be happy to add it to your service. We’ll then get your Minihub posted to you (as well as a new Hyperhub router, if needed), which you can set up using the instructions provided in the box (or, for more information on how to set up your Minihub visit Set up your Mini Hub). If you need a new Hyperhub, we’ll simply ask you to send the old one back to us.

Please note, if you’re already on a 12 or 24-month package, you may need to move to a new package, agreeing to a new monthly package charge, and restarting the minimum commitment period.

If you haven’t got Hyperoptic broadband yet, you can simply add Total Wi-Fi to your order before you check out, for just £7 extra a month (unless you’re on a special offer). We’ll then either set it up for you at the same time as your service install or you can set it up yourself using the instructions provided in the Minihub box (alternatively, for more information on how to set up your Minihub visit Set up your Mini Hub).

If you have any questions, the quickest way to reach us is through My Account support request.