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Full fibre broadband from £26 a monthApril 2026 from £29 a month. April 2027 from £32 a month. £19 activation. 24m min. commitment. 0 matches
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The average (median) upload and download speeds provided above are based on what is achievable for at least 50% of our network users, nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. The average (median) speeds at peak time in your particular area may be different. Please note that the speed you experience will also depend on your distance from the router/wireless access point, usage and equipment.
Offer is subject to our Residential Customer Terms of Service and availability of our service at your location. New customers only. Pricing shown only includes Hyperoptic Total Wi-Fi® and/or Hyperoptic’s phone service, if this is specifically stated. Pricing excludes any additional services (e.g. static IP address, additional telephone plans) and chargeable calls on our phone service.
Fast | Superfast | Ultrafast | Hyperfast | |
![]() Same download and upload speed | 5Mb upload speed | |||
![]() Unlimited data usage | ||||
![]() No landline necessary | ||||
![]() 24/7 customer support | ||||
![]() Free hyperhub router |
Check if Hyperoptic is available in your area
Accelerate with equally fast upload and download speeds on our 150Mb to 1Gb packages
Clear and transparent pricing the day you sign up. If you find the same package for less elsewhere, we’ll match it
Looking to switch at your current address? We’ll take care of everything with One Touch Switch
Accelerate with equally fast upload and download speeds on our 150Mb to 1Gb packages
Clear and transparent pricing the day you sign up. If you find the same package for less elsewhere, we’ll match it
Looking to switch at your current address? We’ll take care of everything with One Touch Switch
It’s easier than ever to switch to Hyperoptic. With One Touch Switch, we’ll take care of everything for you. And if you’re stuck in contract, we’ll even give you up to £300 credit for any termination fees. Hyper easy.
See if we’re available at your property
Speeds and plans to suit every need and budget
Installs take just 1 hour & can be booked online to suit you
Best Telecoms Innovation Winner 2025 Uswitch Telecoms Awards
Our broadband is Which? Great Value
Best Consumer ISP
over 250K customers
ISPA Awards 2023
Broadband Provider of the Year 2023 Uswitch Telecoms Awards
Fair Terms Gold award
Choose Broadband Awards 2023
Best Consumer ISP (+100k customers)
2022 ISPA Awards
Digital Inclusion Gold award
Choose Broadband Awards 2022
Broadband Provider of the Year 2021
Connected Britain Awards
Best for Inclusion
Winner 2021 Choose Broadband Awards
Fastest Ultrafast Broadband Provider (Downloading) 2020
Broadband Genie
What broadband packages does Hyperoptic offer?
We offer a range of broadband packages to suit all sorts of needs. If you’re currently studying, then our student broadband could be perfect for you. Working from home or looking to upgrade your office’s internet speed and reliability? Check out our business broadband. And if you need a phone service alongside a better internet connection, explore our broadband and phone package.
Prices vary based on your specific requirements and the deals we have available. Get in touch to find out more.
Is broadband the same as Wi-Fi?
No, broadband and Wi-Fi are different. Broadband is the internet service provided by your internet service provider (ISP). Wi-Fi is a wireless way to connect to your broadband. It’s one of several ways to link your devices to your router, alongside wired options like LAN or Ethernet connections.
How is Hyperoptic broadband installed?
Once your building has been connected to our full fibre optic cabling (bringing the speed of the telephone exchange all the way to where you live, and avoiding the use of old and slow copper cabling) then it’s quick and easy to get your broadband installed.
Once they arrive, it takes less than an hour for one of our engineers to install a socket or internal fibre converter, connect your router and ensure your service is up and running smoothly.
Can I move my broadband when I move address?
If you’re happy with your current broadband provider and have a great deal, you might want to transfer your service to your new address. Simply check if your provider offers coverage there and, if they do, most will allow you to move your connection.
Bear in mind that there might be a small fee for transferring your broadband, or you may need to start a new contract. Have a look at what Hyperoptic offers before you do, as in most cases we can offer more value for your money with higher broadband speeds, greater reliability, and better customer service.
What is broadband and why do I need it?
A broadband connection is much faster way to connect to the internet than the traditional “dial-up” option. It also frees up your telephone cable so you can make landline calls at the same time. More modern broadband, such as Hyperoptic’s, uses fibre optic cabling to deliver even faster and more reliable speeds, which offer the same speed for uploads as well as downloads.
What broadband speeds do I need?
Every year, the need for higher broadband speed grows. More people at home stream more movies at the same time. We shared bigger files at work. Games becoming more demanding.
That’s why even our entry level Fast broadband starts at 50Mb (for uploads too). But once you try our Superfast (150Mb), Ultrafast (500Mb) or Hyperfast (1Gb) speeds, you won’t want to go back!
We have more 5-star Trustpilot ratings than BT, Sky, Virgin Media, EE and Plusnet combined
Upgrade
I renewed my contract with Hyperoptic as they had a deal on and Jovan Sosic made it happen, tied in for another two years, three years in, only one issue in that time which was dealt with before statutory times. Could do with a new router though as this is considered old now by any standards.
Matt was very helpful and did a great…
Matt was great! He was super efficient, really friendly, and explained everything clearly. Would definitely recommend him!
Fantastic Customer Service
I phoned for support recently having no broadband connection. Teodora Milijancevic was really good. I was delighted by how quickly she listened to my issue and identified the problem would require an engineer. The fact she was able to book an engineer to attend the next again morning was really impressive. I cannot stress how professional and efficient she was, which is so rare today when dealing with any large company on the phone. I was really happy with the service received. Secondly the engineer to attended at our address, David McCulloch, is a credit to your company. This is actually the second time he has had to come to our address and restore internet connection. He is really friendly, but very respectful and professional. He identified the issue as a damaged cable, really quickly and solved the problem very efficiently. He went above and beyond, digging a trench in the front lawn, putting the cable inside a plastic tube to protect it, (which the original installer had obviously neglected to do), and took time to show and explain to me what he had done. Really excellent service again. The service from these 2 employees specifically; has really reinforced to me just how happy I am with Hyperoptic as a company.
Very helpful and patient
Very helpful and patient. I reached out to request a home move transfer, and Jovan, the agent, was really helpful and took the time to patiently explain the details of the offer and service. Really appreciate it.
Excellent Service from Raj Bangar – Highly Recommend!
I had the pleasure of speaking with Raj Bangar from Hyperoptic customer service, and I couldn’t be more impressed. Raj went above and beyond to help me secure a great deal on my broadband renewal. He was not only knowledgeable and professional, but also genuinely friendly and patient throughout the entire process. Raj took the time to understand my needs, explained all the available options clearly, and made sure I got the best value possible. It’s rare to come across such dedicated and customer-focused support. Thank you, Raj, for making what could have been a frustrating experience so smooth and positive. Hyperoptic is lucky to have you on their team!
Telop was professional helpful and…
Telop was professional helpful and understanding
ALNOOR ABDULLA / ASIAM DHADA were…
ALNOOR ABDULLA / ASIAM DHADA were incredibly helpful, prompt, and friendly. They took time to explain each step as well as the work involved. Thank you for the excellent setup and service!
Great support
I had a great experience with this support agent. They were very helpful right from the start, clearly explained the steps they were going to take, and—most importantly—followed through on every promise they made. The issue was resolved quickly and efficiently, and their communication throughout was clear and reassuring. Truly appreciated the professionalism and the speed with which everything was handled.
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